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Terms & Conditions

Introduction

The website bankfab.com is an official website owned by First Abu Dhabi Bank PJSC.

You should read all these terms and conditions carefully before using this website. Using the website indicates that you accept these terms. If you do not accept these terms, do not use the website. You should also read the terms and conditions about each product and service on the website as set out below.

Please click here to view all our Terms & Conditions.

 

Content

Unless otherwise stated, the copyright, trademarks and other intellectual property rights in all material on the website (including without limitation text, tools, photographs and graphical images) are owned by FAB and/or its licensors.

You may not reproduce or adapt the website in whole or in part without our prior written consent, except for the purpose of accessing our products and/or services and for producing print-outs for your own personal and non-commercial purposes. Any unauthorised use or reproduction of the information, materials and proprietary rights contained in the website is strictly prohibited.

The information on this website is provided for general information only and should not be used as a basis for making business decisions or claims. FAB makes no warranties or representations as to the accuracy, adequacy or completeness of the information contained on the website. The information and materials on this website and the terms, conditions and descriptions that appear are subject to change without notice.

The terms and conditions for specific products and services are set out below. Eligibility for products and services will be at the discretion of FAB and subject to the applicable criteria and terms and conditions. Not all products or services described on the website are available in all geographical areas and you may not be eligible for some or all the products and services described. FAB may withdraw, suspend or restrict any service or product listed on this website at its sole discretion.

Any links to third party websites are provided solely for information purpose and your convenience. FAB has not reviewed all these third party websites and does not control and is not responsible for their content or availability. FAB's inclusion of these hyperlinks does not imply any endorsement of the information or material on any such website.

Common Reporting Standard

Governments around the globe, including the United Arab Emirates, are building commitments towards international initiatives developed to fight tax evasion and promote tax transparency. The Organization for Economic Co-Operation and Development (OECD) has developed the “Common Reporting Standard” (CRS) initiative, which requires governments in participating jurisdictions to collect financial account information from their financial institutions where related to customers who are tax resident outside of the country in which they hold their accounts, then automatically exchange this information on an annual basis with other jurisdictions if these are also participating in CRS. Participating jurisdictions will enact and implement the CRS under their local laws.

Starting from 1 January 2017, as a part of the bank's ongoing commitment to compliance with local laws and the global tax regulatory initiatives, we will be reaching out to certain customers to request information or documents to confirm their tax residency status.

Please refer to the OECD website. The bank is not authorised to provide you with tax advice. Should you have any queries relating to your tax residency status, please consult a tax advisor.

Find out more about the Common Reporting Standard (CRS), here OECD Website.

TALK TO US

You can contact us with the contact below

We are currently experiencing higher call volumes than usual. We encourage you to use the FAB Mobile application and check our Frequently Asked Questions (FAQs) page.

View our Branches & ATMs
For customer calling from UAE Ratibi Service from UAE
600 52 5500 600 52 2298

For customer calling from outside UAE Ratibi Service from outside UAE
+971 2 681 1511 +971 2 499 6279