We’ve taken digital security up a few notches! Our new security platform uses advanced learning insights along with your Emirates ID info to ensure that only YOU approve digital transactions.
What’s new on FAB Mobile
Get your Investor Number (NIN)
Now, you can get your Investor Number for the Abu Dhabi Securities Exchange (ADX) or Dubai Financial Markets (DFM) without leaving FAB Mobile. Tap ‘IPO’ under the Payments tab.
Chat with your Relationship Manager
We’ve made it more secure for Elite customers to get in touch with their Relationship Manager through FAB Mobile. Simply tap the ‘Here for you’ banner on the home screen or on the main menu.
We’ve made Online Banking more secure
Now, approve all transactions on Online Banking through our app, without requiring SMS or email OTP. Make sure you download and register to our app to ensure seamless transactions.
Turn FAB Rewards into Shukrans
Convert your FAB Rewards into Shukrans on FAB Mobile. Enjoy instant savings on everything from fashion to furnishings. Tap 'Convert' on the Rewards tab and select 'Shukran'.
Up to 8.25% unlimited value back in SHARE points
Get the FAB SHARE credit card which allows you to earn more SHARE points faster on your spending. Apply with just your Emirates ID.
Up to 5% cashback on Blue FAB Credit Card!
Earn 5% cashback in Al-Futtaim FAB Rewards for every AED 1 spent at Al-Futtaim brands, with the Blue FAB Credit Card. Apply with just your Emirates ID.
Instant Transfers to UK & EU
You can now make an instant transfer to the UK and 23 countries in the Eurozone, for an all-inclusive fee of AED 100. Select ‘Instant Transfer’ under International Transfers.
We’ll bring the bank to you
You can do a whole lot of your banking, from the comfort of your home or from wherever you are. Take a look at some of the key features and services available on FAB Mobile. We also add new features regularly, so keep an eye out on ‘What’s New’ section right here.
Subscribe to IPOs instantly
Growing your wealth has never been easier. In a few taps, you can subscribe to leading IPOs in the region through FAB Mobile. Simply enter your Investor Number, choose the IPO and investment amount and subscribe! That’s it.
Banking made extra secure
We’ve taken digital security up a few notches! Our new security platform uses advanced learning insights along with your Emirates ID info to ensure that only YOU approve digital transactions.
Read more about our digital security
Sign up for a product instantly on FAB Mobile
FAB One Account
All you need is a monthly income of AED 10,000 or more, and you are ready to start banking with us.
Elite Current Account
All you need is a monthly income of AED 50,000 or more, and you are ready to start banking with us.
Etihad Guest Elite Account
All you need is a monthly income of AED 50,000 or more, and you are ready to start banking with us. Learn more
Etihad Guest Account
All you need is a monthly income of AED 10,000 or more, and you are ready to start banking with us. Learn more
Elite Savings Account
All you need is a monthly income of AED 50,000 or more, and you are ready to start banking with us. Learn more
Personal Current Account
All you need is a monthly income of AED 3,000 or more, and you are ready to start banking with us. Learn more
Personal Savings Account
All you need is an average minimum monthly balance of AED 3,000 or more to start banking with us.
Islamic Current Account
All you need is an average minimum monthly balance of AED 3,000 or more to start banking with us.
Get the following cards on the mobile app
FAB Low-Rate Credit Card
Enjoy exclusive benefits such as paying an interest rate as low as 1.5% per month on spending with 0% interest on Balance Transfers for up to 18 months.
Blue FAB Infinite Credit Card by Al-Futtaim
Get 5% cashback in Al-Futtaim FAB Rewards for every AED 1 spent at Al-Futtaim brands and 1% cashback in Al-Futtaim FAB Rewards for every AED 1 spent elsewhere.
Blue FAB Signature Credit Card by Al-Futtaim
Increase your Al-Futtaim FAB Rewards earning and get 5% cashback in Al-Futtaim FAB Rewards for every AED 1 spent at Al-Futtaim brands and more.
Blue FAB Platinum Credit Card by Al-Futtaim
Enjoy 5% cashback in Al-Futtaim FAB Rewards for every AED 1 spent at Al-Futtaim brands and more.
FAB SHARE Signature Credit Card
Earn more SHARE points on your spending with no limits on your SHARE earnings and enjoy 15,000 complimentary SHARE points (worth AED 1,500) on activation.
FAB SHARE Platinum Credit Card
Earn more SHARE points on your spending with no limits on your SHARE earnings and get 10,000 complimentary SHARE points (worth AED 1,000) on activation.
FAB SHARE Standard Credit Card
Get value back in SHARE points with no limits on your SHARE earning and receive points on all your spending across the UAE and worldwide.
FAB Elite Infinite Travel Card
Take advantage of limitless access to 800+ airlines, 500,000+ hotels and car rental options with a chance to win thousands of Skywards Miles.
FAB Infinite Travel Card
Receive limitless access to 800+ airlines, 500,000+ hotels and car rental options and a chance to win 50,000 Skywards Miles.
FAB Signature Travel Card
Gain limitless access to 800+ airlines, 500,000+ hotels and car rental options plus a chance to win thousands of Skywards Miles and more.
Etihad Guest Infinite Credit Card
See the world and receive 55,000 bonus Etihad Guest Miles when you sign up.
FAB Rewards Platinum Credit Card
Exciting loyalty benefits with discounts and airport transfers.
Etihad Guest Signature Credit Card
Special travel advantages plus 35,000 bonus Etihad Guest Miles when you sign up.
Etihad Guest Platinum Credit Card
Earn up to 5.5 Etihad Guest Miles for every AED 10 spent plus 10,000 bonus welcome miles.
Manchester City Infinite Credit Card
For the football fans. Get exclusive year-round Manchester City experiences.
GEMS Titanium Credit Card
Secure your child’s education with up to 4.25% fixed discount on advanced payment of GEMS fees.
Manchester City Titanium Credit Card
Enjoy exciting Manchester City experiences with special airport lounge access.
FAB Classic Credit Card
Benefit from this free for life card with international medical and travel assistance.
Manage your account
Need help with using FAB Mobile? Here are handy guides to assist you.
Update your mobile/email address
PDF
Upload passport
PDF
Upload visa
PDF
Upload Emirates ID
PDF
Add a beneficiary
PDF
International transfer
PDF
International Transfer using SWIFT
PDF
Transfer to another bank
PDF
Credit Card activation
PDF
Debit Card activation
PDF
Doing transactions on Online Banking
PDF
Delink device
PDF
Pay bills
PDF
SCAN TO DOWNLOAD
FAB Mobile puts the power of the bank in your hands.
Spend, save and stay on top of your everyday transactions, from just about anywhere.
-
Manage your account, debit & credit cards
Check your balances, make payments on time and stay on track.
- Sign up for a product instantly on FAB mobile
Get what you need with a few taps.
- Enjoy exciting benefits
Earn and redeem Rewards plus enjoy cashback and exciting discounts.
- Manage your payments
Make all your payments on time and ensure your bills are paid.
Frequently Asked Questions
What is FAB Mobile?
FAB Mobile is the banking application of First Abu Dhabi Bank, which is compatible with Apple and Android devices. FAB Mobile allows you to securely and seamlessly do your everyday banking from anywhere, and at any time. FAB Mobile supports both English and Arabic languages.
How can I get the FAB Mobile app?
Search for 'FAB Mobile' on the following app stores
Download the app and follow the on-screen instructions to securely register your account or credit card on the app.
What do I need to start using FAB Mobile?
If you’re an existing customer, you need
- your Customer Number (that’s sent to your registered email address) or debit card number or credit card number
- a smart phone (iPhone or Android)
- a secure internet connection either Wi-Fi or 3G with data services
What operating system do I need to access all the features of FAB Mobile?
You can access all features of FAB Mobile in the latest OS version and the previous two versions for both iOS and Android. Eg. if the latest Android version is 10, FAB Mobile will be compatible with Android 8 and above. You can also check the compatibility of your device on the app store.
How secure is FAB Mobile?
At FAB, your security is our foremost concern. We want you to feel confident about transacting anywhere, anytime. That’s why we’ve introduced a state-of-the-art authentication to reduce fraud and ensure you bank safely.
Can I use FAB Mobile on other devices?
Yes, you can download and register for FAB Mobile on up to three devices.
I use FAB Online Banking, so will I get automatically registered to FAB Mobile?
No, our new secure method of authentication requires you to register to FAB Mobile using your Emirates ID and a video selfie. Once you’re registered, you will need to approve all Online Banking transactions through the FAB Mobile app.
Do I have to pay to use FAB Mobile?
You can download FAB Mobile and use most of the services for free. You will incur costs for certain transfers.
What if I lose my mobile phone?
You can call our contact centre immediately on 600525500 (within the UAE) or +971(2)6811511 (internationally).
How can I unlock FAB Mobile?
Go to the FAB Mobile login screen, tap the 'Forgot PIN' option and follow the steps to instantly unlock your mobile banking access.
Can I use FAB Mobile when I’m outside the UAE?
Yes you can login and access your account and cards if you have Wi-Fi connectivity or are subscribed to roaming data service through your operator.
Can I open an account through FAB Mobile even if I don’t have any FAB product?
Yes, all you need is your Emirates ID. Simply download the app, choose the account or credit card you want and sign up. You will need to verify your Emirates ID and go through the security verification. But you can open an account in minutes.
What type of accounts can I open through FAB Mobile?
Click here to see the accounts and also the eligibility criteria for the accounts.
I cannot log into my account / I keep getting a system maintenance error?
If you’re unable to log in or access your account, try updating the app or try again in some time. If the issue persists, get in touch with us.
Can I temporarily block by credit card through FAB Mobile?
Yes, you can. Simply tap the Cards tab on your home screen, select the card and tap the ‘Freeze Card’ option.
In case I’ve lost my credit card, can I block it through FAB Mobile?
Yes, you can block and get a replacement card through FAB Mobile. Simply tap ‘Block and Replace’ under Cards tab.
Can I update my registered email or mobile number on FAB Mobile?
Yes, you can. From the main menu on top right corner of the home screen, tap Edit Profile and choose the ‘Personal Details’ tab. Now, you update your email or mobile number.
My account documents - visa, passport, Emirates ID – have expired. Can I update them on FAB Mobile?
Yes, you can. From the main menu on top right corner of the home screen, tap Edit Profile and choose the ‘Documents’ tab. Now, you can upload your updated documents. Your successfully uploaded documents will be processed within 3-4 working days.
TALK TO US
You can contact us with the contact below
We are currently experiencing higher call volumes than usual. We encourage you to use the FAB Mobile application and check our Frequently Asked Questions (FAQs) page.
View our Branches & ATMs| For customer calling from UAE | Ratibi Service from UAE | ||
|---|---|---|---|
 |
600 52 5500 | |
600 52 2298 |
| For customer calling from outside UAE | Ratibi Service from outside UAE | ||
|---|---|---|---|
|
+971 2 681 1511 | |
+971 2 499 6279 |