For existing customers, the General Terms and Conditions for Accounts and the Master Credit Card Conditions are effective from 20 January 2019.

FAB - General Terms and Conditions for Accounts

FAB - Master Credit Card Conditions

FAB - Master Terms and Conditions for Loans

FAB - Master Terms and Conditions for Mortgage Loans

FAB - Master Terms and Conditions for Elite and Private Banking Services

Credit Cards Terms and Conditions

Lifestyle Benefits

Travel Benefits

FAB Elite Infinite - Airport Transfer Service

FAB World and Elite Infinite Credit Cardholders - Meet and Greet Service

FAB/Etihad Infinite, Al-Futtaim/Real Madrid World Elite, (Etihad) Signature, Platinum, Abu Dhabi/Etihad/Al-Futtaim/Real Madrid/Aldar Platinum - Airport Transfer Service

FAB Infinite, Etihad Infinite, Al-Futtaim World Elite, Real Madrid World Elite Credit Cardholders - Meet and Greet Service

Abu Dhabi Platinum and du Platinum Credit Cardholders - Airport Lounge Access

FAB Elite Infinite Credit Cardholders - Airport Lounge Access

FAB Infinite Credit Cardholders - Airport Lounge Access

Signature Credit Cardholders - Airport Lounge Access

Protection

GEMS Titanium Credit Cardholders - Credit Shield

Card Specific

Etihad Guest Credit Cardholders

Cashback Credit Cardholders

Can't find what you are looking for?

We are currently experiencing higher call volumes than usual. We encourage you to use the FAB Mobile app and check our FAQs page.

Customer Service

600525500

International

+971(2)6811511

Private & Elite Service

80040000

International

+971(2)4996599